Everything you need to know before you shop.
There are two ways to order from us:
We offer two payment options:
Delivery times depend on your chosen option and location:
All timeframes are estimates and not guaranteed. Remote areas may take longer.
We deliver anywhere in South Africa. Choose one of three options when you order:
See the delivery pricing section below for full details.
Yes! We reserve items with a deposit. Here's how it works:
✅ Your item will only be released / shipped once the full amount has been paid.
If the balance is not paid within the agreed period, the deposit is forfeited and the item goes back on sale. WhatsApp us to arrange a reservation.
We offer three delivery options across South Africa. Choose your preferred option when placing your order:
Delivery is available anywhere in South Africa. Choose your preferred delivery option when ordering online or via WhatsApp. Tracking details are shared once your parcel is dispatched.
Please read all item descriptions carefully and ask any questions before purchasing.
As a small second-hand business, Dins Thrifty does not accept returns or exchanges under any circumstances. Every item is described honestly and accurately, including any known flaws or condition notes, prior to sale.
Before placing your order, we strongly encourage you to:
By placing an order with Dins Thrifty (online or via WhatsApp), you acknowledge and agree that all sales are final and that no refunds, returns, or exchanges will be issued. This policy is in place to maintain fair pricing for all our customers.
If your parcel is lost or damaged in transit, please contact the courier directly using your tracking number. Dins Thrifty is not liable for parcels once they have been handed over to the courier.
Last updated: June 2026
Dins Thrifty ("we", "us", "our") is committed to protecting your personal information. This policy explains how we collect and use your data when you interact with our store.
When you place an order (via our website or WhatsApp), we may collect your name, email address, WhatsApp number, delivery address, and order details. For online orders, an optional account can be created to save your details for faster future checkout. Payment details are never stored by us — online payments are processed securely via Yoco, and EFT payments are handled directly by your bank.
We share your delivery address and contact details with our courier partners solely for the purpose of delivering your order. Online payments are processed by Yoco — please refer to Yoco's Privacy Policy for how they handle payment data. We do not sell, rent, or share your personal information with any other third parties for marketing purposes.
Order, account, and inventory data is stored securely via Supabase (a cloud database provider). WhatsApp conversations are stored within the WhatsApp platform subject to WhatsApp's own privacy policy.
You have the right to request access to the personal information we hold about you, or to request its deletion. To do so, contact us via WhatsApp at +27 68 977 5458 or email dinsthrifty@gmail.com.
For any privacy-related queries, please reach out via the contact details above.
Last updated: June 2026
By using the Dins Thrifty website and placing an order, you agree to the following terms.
Dins Thrifty is a South African second-hand clothing store. All transactions are conducted in South African Rand (ZAR). By purchasing from us, you confirm you are at least 18 years old or have parental/guardian consent.
Orders can be placed via our website checkout or via WhatsApp. For online orders, payment is collected immediately and securely via Yoco (card, Apple Pay, Google Pay, or Capitec Pay). For WhatsApp orders, payment must be received within 24 hours of placing the order. If payment is not received within this period, the item will be relisted for sale. Dins Thrifty reserves the right to cancel any order at its discretion.
Items may be reserved with a deposit subject to the following terms: items priced under R1 000 require a 50% deposit and the balance must be paid within 1 month; items priced R1 000 and above require a 25% deposit and the balance must be paid within 2 months. The item will only be released or shipped once the full amount has been received. If the balance is not paid within the agreed period, the deposit is forfeited and the item will be relisted for sale. Dins Thrifty reserves the right to decline a reservation request at its discretion.
All prices are listed in South African Rand and are inclusive of any applicable taxes. Delivery costs are additional and will be confirmed at the time of ordering. Prices are subject to change without notice.
We make every effort to describe items accurately, including their condition, size, and any known flaws. Colours may appear slightly different due to device screen settings. We are not responsible for variations in colour perception.
Delivery is fulfilled via our courier partners (PUDO, PEP Store collection, or home delivery). Dins Thrifty is responsible for handing over your parcel to the courier in good condition. Once handed over, responsibility for delivery lies with the courier. Estimated delivery times are not guaranteed by Dins Thrifty.
Incorrect delivery addresses: It is the customer's responsibility to provide a correct and complete delivery address at the time of ordering. If an incorrect address is given and the parcel cannot be delivered, Dins Thrifty accepts no responsibility. The customer will be required to pay the full delivery fee again to resend the parcel to the correct address.
All sales are final. We do not accept returns or exchanges. Please refer to our Returns & Exchange Policy for full details.
Dins Thrifty shall not be liable for any indirect, incidental, or consequential damages arising from the purchase or use of any item. Our liability is limited to the purchase price of the item in question.
We reserve the right to update these Terms & Conditions at any time. Continued use of our store after changes constitutes acceptance of the updated terms.
For any queries relating to these terms, contact us via WhatsApp or email dinsthrifty@gmail.com.
Last updated: June 2026
Dins Thrifty is committed to ensuring that our website is accessible to as many people as possible, regardless of technology or ability.
As a small independent store, we may not have achieved full WCAG 2.1 AA compliance across all areas of the site. We are continuously working to improve accessibility.
If you experience any accessibility barriers while using our site, please contact us via WhatsApp or email dinsthrifty@gmail.com. We will do our best to provide the information in an alternative format or address the issue promptly.